VERY NICE

Very nice condo, top floor, which appeared to recently been updated. Centered within three total buildings with a gorgeous view. Short walk to beach. We were lucky to find this condo at last minute, due to our original rental, else where, having to be shut down due to unsafe issues. Enjoyed our stay despite deciding to leave a week early due to the pandemic outbreak. Very disappointing the owner was unable to feel giving a full refund for 8 unused days during this situation was not suitable. Owner did split costs of unused days 50/50, but we were still very disappointed given the reason for leaving. After talking to other owners in the complex we were told we unfortunately had to rent from the wrong owners, that they would fully refunded the unused days.
And just a foot note: owner needs to replace silverware! Many pieces had rust on them.

Jane T. from Flushing, MI

Owner’s Response:

Dear Jane,

We are pleased that you enjoyed your stay at our condo during March.   We did a 100% renovation during the summer of 2019, so you are one of the first renters to enjoy our new place.   We love the Creciente complex which is one of the nicest on Fort Myers Beach!   We will take your suggestion and replace our silverware.

We are sorry to hear your comment about the refund when you decided to leave early.   At the time when you notified the Kathy Nesbit Vacations office that you wanted to leave early, the beaches were still open and the island was renting as usual.   The policy of Kathy Nesbit Vacations is that no refund is due if a renter chooses to leave early.   We felt that agreeing to refund half of your unused days was a fair offer on our part.   Obviously, a short time later, this virus put us in unprecedented times.

As owners, our goal is that we only have delighted renter/guests.   If you should choose to come back again and stay at Creciente 920, we are willing to pass along a one time discount on our published rate.

Thank you again for your feedback on our “home away from home”, Creciente 920.

Todd Taylor
Owner of Creciente 920E